Services
HTC Group specialises in sourcing and supplying bulk electronic, household and other OEM products for the most demanding European customers. We offer all our clients the following services.
Global Sourcing
Sourcing the best products from China demands a unique combination of in-depth knowledge and acute commercial awareness. This is why in addition to our British headquarters, we have a sourcing/ administration office in Beijing, manned by experienced local staff, who are unparalleled in navigating Asian market. Over the years we have established a trusted network of manufacturers, from whom we regularly import top quality products matching EU requirements.
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Cost-effective solutions
We endeavour at all times, to provide our customers with the best possible prices without compromising on quality or service. Most our products originate from China giving us a distinct cost advantage over UK/European sourced products. Additionally, we’re a low overhead company, so our customers benefit from the best possible prices and the most cost-effective solutions tailored to their precise specifications.
OEM/ODM Products
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We endeavour to be a solution provider, working closely with our manufacturing partners to supply products to meet our customers’ requirements. We can help you assess production feasibility and design for manufacture. We are able to demonstrate a proven record of sourcing and delivering quality manufactured components from China to some of the most demanding OEM clients. We make sure that all our products are sourced ‘right first time’ and on time.
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Import logistics
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Our experienced team in the UK has extensive knowledge of import/ export procedures and experience of negotiating with key suppliers, manufacturers and government departments at all levels. Our China office plays a vital role in ensuring that orders are progressed to time and is essential in managing local export procedures. Quality assurance is guaranteed through cooperation only with certified suppliers.
Project Management
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With over 30 years of trading with China, our team has an incomparable experience of managing projects from initial consultation through to delivery of the goods to the market. We offer hassle-free, low risk solutions and the comfort of dealing with a UK based company, delivering components to Western standards and eliminating the need for your staff to make frequent trips to China. Our comprehensively managed service provides added value through project implementation, ongoing customer support and long-term commitment.
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After-sale support
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HTC Group offers an unrivalled after-sales service in the UK consumer electronics market. All our products have manufacturers' warranties, but we also offer a full ‘UK-based’ support. Our friendly, dedicated support team provides general advice and assistance, as well as technical expertise for all our products. We’re always delighted to offer assistance to our customers to make sure they are fully satisfied with their purchases.